Licensed Pharmacist and Public Health Professional with over a decade of experience in healthcare management, digital health implementation, and public health research. Proven expertise in managing large-scale health projects funded by WHO, WDF, CIHR, Miracle Feet, and the Global Fund. Skilled in implementing Electronic Medical Records (EMR), telemedicine, and IoMT. Currently spearheading health technology initiatives at Telecom Foundation, focusing on digital public infrastructure to improve healthcare quality and patient care.
Leading integration of health technology systems (EMR, telemedicine, mobile health applications).
Collaborating with medical teams to develop and evaluate electronic health systems.
Overseeing budget management for health technology systems and ensuring compliance with health regulations (PMDC, IHRA, PHCC, HIPPA, DRAP, PTA).
• Assisted in organizing training of the Doctors and Allied health staff of Rural Health Centers in collaboration with the NCD control program in Punjab, the TB control program, and district health authority• Coordinating in the implementation of the project "Piloting An Integrated "CXR Symptoms" TB Screening of Known Diabetes Patients at RHCs in District Jhelum"• Providing day-to-day support and supervising the field staff, monitoring progress and achievements, and providing regular updates to manage directly• Monitoring filed activities of the filed staff as per the work plan and filed day timelines• Orienting the field officer on the one impact android application "OneImpact Pakistan" and monitoring the dashboard for ensuring the correctness/completeness of the patient record• Coordinating with the field officer to ensure the availability of the project materials, maintain a record of the patients as per the guidelines, and achieve the targets in their timeframe
• Serving as a focal point for coordination regarding field activities in the project of Integrated Diabetes and Diabetic Footcare at Public Facilities in 20 Districts of Punjab.• Planning & coordinating field activities for the implementation of diabetes care at rural health centers in 20 districts of Punjab• Collecting data and compiling reports• Assisting in time reporting, liaising with district health authorities and facility staff• Providing day-to-day support and supervising the field staff, monitoring progress and achievements, and providing regular updates to manage directly• Monitoring and responding to project performance at each RHC• Addressing non-technical issues and challenges of filed operations reported by field staff, providing guidance and responding to the challenges wherever required, and coordinating the response with the direct supervisor • Train field officers and communicate with district health authorities• Assisting HR in conducting interviews, hiring procedures,s and maintaining HR files of the employees• Receiving travel claims from field staff, and coordinating with the accounts office in matters related to the filed staff salaries and travel claims Assisting in the development of project tools and Android applications/dashboard • Overseeing supply chains of project materials, receiving supplies/stocks, and dispatching project materials as per the demands and after consultation with the project manager • Maintaining inventory and updating the stock register (IN/OUT)
• Assisting in developing and implementing the project “Implementing a telemedicine and remote-mentoring platform to provide integrated noncommunicable disease and COVID- 19 care in primary care facilities in rural Pakistan, by the Canadian Institutes of Health Research
• Monitoring and coordinating implementation of the project in 30 rural health centers, 3 district headquarters hospitals in 3 districts of Punjab
• Piloting the study in selected healthcare facilities
• Led the implementation team and supervised the district field officers
• Maintaining a database of the registered cases, ensuring the installation of the patient-centered android application with all the registered patients
• Monitoring the response of the patients on the utility of the application and the progress of the project indicators
• Training newly appointed field officers and the allied staff of the primary healthcare facilities
• Coordinated with the IT department and software developers and proving the necessary inputs and feedback regarding the patient-centered android application
• Monitoring & Evaluation visits to the implementing districts of the project
• Coordinating with the district health authorities and RHC staff to achieve the targets
• Monitoring and recording the filed visits of the district field officers in real-time and responding accordingly
• Ensuring data entry of all the registered cases on Electronic Medical Records
• Ensuring availability and managing the supply chain of the project materials for the smooth running of the project activities
• Organizing training of the Doctors and Allied health staff of Rural Health Centers in collaboration with the NCD control program in Punjab
• Serving as a focal point for coordination regarding field activities • Planning & coordinating field activities for the implementation of diabetes care at 84 rural health centres in 10 districts of Punjab• Collecting data and compiling reports• Assisting in time reporting, liaising with district health authorities and facility staff• Providing day-to-day support and supervising the field staff, monitoring progress and achievements and providing regular updates to manage directly• Monitoring and responding to project performance at each RHC• Addressing non-technical issues and challenges of filed operations reported by field staff, providing guidance and responding to the challenges wherever required and coordinating the response with the direct supervisor • Train field officers and communicate with district health authorities
As a manager of quality assurance, I have performed the following tasks:• Member of the hospital infection prevention committee • Member of the hospital drugs and therapeutic committee • Implementing minimum services delivery standards of the Punjab Healthcare Commission• Design standards and protocols• Monitoring compliance with the quality standards• Identifies and analyses issues, bugs, defects, and other problems, particularly when problems recur in multiple products; recommends and facilitates solutions to these issues. • Reviews client, customer, and user feedback.• Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Reviews client, customer, and user feedback.
• Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
Served as manager, a qualified person, a qualified person/license holder, a procurement officer, and a member of the hospital drugs and therapeutic committee. member of the hospital infection prevention committee. I performed the following roles or tasks:• Pharmacy Management• Regulatory Compliance• Inventory Management• Record Management of Narcotics and Controlled Drugs• Patient Counselling• Prescription handling and filling• Cold Chain Management of thermolabile drugs• Management of records of warranties and invoices• Supply chain management• Inventory Control/Audits/Stock Taking
-Dispensing Services
-Aseptic Services
-Clinical Services
-Radio Pharmacy
-Inventory Control